Бизнес английски за 30 дни самоучител

Don’t bring your- goat to work! - Making the interview work - Application for a graduate, trainee scheme Participating in interviews: the roles of the interviewer and interviewee; graduate trainee scheme application form

Урок 2 The international conference 27

 

Beware of body language! - Business etiquette Attending conferences: making contact with fellow delegates; business etiquette; conference application form

Урок 3 After-sales service 34

 

When does it end? - Customer service

 

Using and offering after-sales service; customer complaints

 

form

Урок 4 The annual general meeting 40

 

Who are the Motley Fools? — Shareholder power Taking port in AGMs: the roles of the chairman and shareholders; dismissing an employee