Rita Mulcahys PMP Exam Prep Ninth Edition
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Acknowledgments ix
History of This Book xi
Introduction to the Ninth Edition xiii
Chapter 1 Tricks of the Trade® for Studying for This Exam 1
Why Take the PMP Exam? 1
Qualifying to Take the Exam 1
Are You Ready for the PMP Exam? 2
Applying to Take the Exam 3
How to Use This Book 4
Other Materials to Use to Study for the PMP Exam 8
What Is the PMP Exam Like? 9
How to Study for the PMP Exam 14
Recurring Themes—PMI-isms to Know for the PMP Exam 17
Chapter 2 Project Management Framework 23
Definition of a Proje ct 23
Why Proj ects Exist 24
Operations and Projects 25
Governance 25
What Is Portfolio Management? 26
What Is Program Management? 26
What Is Project Management ? Why Is It Important? 27
What Is Organizational Project Management (OPM) ? 27
Project Management Office (PMO) 29
Organizational Structure 31
Project Roles 34
Organizational Process Assets (OPAs) 44
Enterprise Environmental Factors 45
Assumption Log 45
Stakeholders and Stakeholder Management 46
Work Performance Data, Information, and Reports 47
Frequently Used Tools and Techniques 47
Practice Exam 51
Project Life Cycles and the Project Management Process 59
Rita's Process Chart™ 65
Initiating Process Group 85
Planning Process Group 90
Executing Process Group 95
Monitoring and Controlling Process Group 100
Closing Process Group 108
Practice Exam 117
Chapter 4 Integration Management 125
Ritas Process Chart™ 126
Develop Project Charter 153
Develop Project Management Plan 143
Direct and Manage Project Work 149
Manage Project Knowledge 151
Mo nitor and Control Proj ect Work 155
Perform Integrated Change Control 159
Close Project or Phase 163
Practice Exam 166
Chapters Scope Management 181
Rita’s Pro cess Chart1 M 182
Plan Scope Management 185
Collect Requirements 186
Define Scope 195
Create WBS 197
Validate Scope 206
Control Scope 209
Practice Exam 211
Chapter 6 Schedule Management 221
Rita’s Process Chart™ 222
Plan Schedule Management 223
Define Activities 224
Sequence Activities 225
Estimate Activity Durations 229
Develop Schedule 238
Control Schedule 263
Practice Exam 265
Ritas Process Chart™ 280
Plan Cost Management 281
Estimate Costs 283
Determine Budget 289
Control Costs 291
Practice Exam 307
Chapter 8 Quality Management 319
Ritas Process Chart™ 320
Plan Quality Management 327
Manage Quality 332
Control Quality 336
Practice Exam 353
Chapter 9 Resource Management
Ritas Process Chart™
Plan Resource Management Estimate Activity Resources Acquire Resources Develop Team Manage Team Control Resources Practice Exam
Chapter 10 Communications Management 415
Rita s Pro cess Chart™ 416
Plan Communications Management 417
Manage Communications 426
Monitor Communications 428
Practice Exam 431
Chapter 11 Risk Management 439
Ritas Process Chart™ 440
Plan Risk Managem ent 450
Identify Risks 453
Perform Qualitative Risk Analysis 455
Perform Quantitative Risk Analysis 458
Plan Risk Responses 465
Implement Risk Responses 474
Monitor Risks 475
Practice Exam 485
Ritas Process Chart™ 498
Plan Procurement Management 505
Conduct Procurements 535
Control Procurements 541
Practice Exam 558
Chapter 13 Stakeholder Management 571
Rita s Process Chart™ 572
Identify Stakeholders 576
Plan Stakeholder Engagement 578
Manage Stakeholder Engagement 584
Monitor Stakeholder Engagement 585
Practice Exam 587
Chapter 14 Professional and Social Responsibility 595
Rita s Process Chart™ 596
Practice Exam 608
Chapter 15 The PMP Exam: Tips for Passing the Exam the First Time 619
Putting It All Together 619
Formulas to Know for the Exam 629
Before You Take the Exam 630
Tricks for Taking and Passing the PMP Exam 631
Common Project Management Errors and Pitfalls 634
A Day-in-the-Life Exercise 635
Endnotes 639
Index 655
